SalariesWhat the occupation covers
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives. Excludes “Claims Adjusters, Examiners, and Investigators” (13-1031).
Official definition from the Standard Occupational Classification, code 43-9041.
The pay range
Pay differs a lot inside one occupation, with experience, employer and place. The table shows where the lines fall.
| Share of workers | A year | A month* | A week* | An hour |
|---|---|---|---|---|
| Lowest 10% earn less than | $37,560 | $3,130 | $722 | $18.06 |
| Lowest 25% earn less than | $44,270 | $3,689 | $851 | $21.29 |
| Median (half earn less, half more) | $49,230 | $4,102 | $947 | $23.67 |
| Top 25% earn more than | $60,490 | $5,041 | $1,163 | $29.08 |
| Top 10% earn more than | $73,590 | $6,132 | $1,415 | $35.38 |
* Month and week are the yearly figure divided by 12 and by 52, worked out here for convenience. BLS publishes the yearly and hourly figures.
How it compares
The median for all occupations in the United States was $50,980 a year. The median for Insurance Claims and Policy Processing Clerks is $49,230, which is 3% lower. Among the 54 occupations of the field Office and Administrative Support, it ranks number 26 by median pay. With 214,260 jobs, it makes up about 14 of every 10,000 jobs in the country.
Insurance Claims and Policy Processing Clerks pay by state
The highest median pay was in New Hampshire ($60,650), Washington ($60,220) and New Jersey ($59,810). The lowest was in Puerto Rico ($30,910), Alabama ($38,140) and New Mexico ($41,700). The most jobs were in Texas (24,470), California (23,470) and Florida (15,920). The occupation is most concentrated in Maine, where its share of all jobs is 1.9 times the national share.
No state matches.
| State | Jobs | Median a year | Average a year | Median an hour |
|---|---|---|---|---|
| New Hampshire | 820 | $60,650 | $62,790 | $29.16 |
| Washington | 3,730 | $60,220 | $61,830 | $28.95 |
| New Jersey | 5,000 | $59,810 | $60,450 | $28.76 |
| Connecticut | 2,430 | $59,760 | $61,190 | $28.73 |
| Maine | 1,710 | $58,890 | $60,460 | $28.31 |
| Colorado | 1,380 | $58,660 | $59,110 | $28.20 |
| Minnesota | 3,580 | $58,030 | $57,370 | $27.90 |
| New York | 8,120 | $57,790 | $58,690 | $27.79 |
| California | 23,470 | $56,800 | $57,500 | $27.31 |
| Massachusetts | 4,820 | $52,910 | $55,540 | $25.44 |
| Montana | 360 | $50,890 | $54,070 | $24.47 |
| Oregon | 2,640 | $50,890 | $53,530 | $24.46 |
| Arizona | 8,350 | $50,530 | $50,030 | $24.29 |
| Delaware | 720 | $49,990 | $51,720 | $24.03 |
| Texas | 24,470 | $49,880 | $54,740 | $23.98 |
| Pennsylvania | 7,020 | $49,420 | $53,190 | $23.76 |
| Vermont | 390 | $49,260 | $52,380 | $23.69 |
| Indiana | 5,190 | $49,240 | $53,940 | $23.67 |
| Wisconsin | 5,140 | $49,170 | $52,400 | $23.64 |
| Alaska | 40 | $48,740 | $47,470 | $23.44 |
| Oklahoma | 1,530 | $48,650 | $50,470 | $23.39 |
| Nebraska | 2,520 | $48,490 | $50,620 | $23.31 |
| Illinois | 9,060 | $48,440 | $52,330 | $23.29 |
| North Dakota | 550 | $48,390 | $50,630 | $23.26 |
| Ohio | 11,160 | $48,380 | $51,980 | $23.26 |
| Kentucky | 3,030 | $48,330 | $53,040 | $23.24 |
| Nevada | 2,880 | $48,300 | $50,910 | $23.22 |
| North Carolina | 6,570 | $48,130 | $52,740 | $23.14 |
| Kansas | 800 | $47,960 | $50,790 | $23.06 |
| Michigan | 6,410 | $47,860 | $50,170 | $23.01 |
| Hawaii | 380 | $47,420 | $49,420 | $22.80 |
| Idaho | 580 | $47,200 | $50,720 | $22.69 |
| Florida | 15,920 | $47,130 | $50,550 | $22.66 |
| Utah | 1,880 | $47,120 | $48,320 | $22.65 |
| Maryland | 1,200 | $47,070 | $51,350 | $22.63 |
| Wyoming | 170 | $46,870 | $45,740 | $22.53 |
| Louisiana | 1,740 | $46,800 | $46,070 | $22.50 |
| Georgia | 6,370 | $46,590 | $50,370 | $22.40 |
| Iowa | 2,820 | $46,430 | $48,430 | $22.32 |
| Virginia | 5,950 | $46,430 | $47,330 | $22.32 |
| Missouri | 4,510 | $46,010 | $47,790 | $22.12 |
| Tennessee | 5,470 | $45,720 | $46,910 | $21.98 |
| South Dakota | 1,020 | $45,610 | $44,310 | $21.93 |
| Arkansas | 1,500 | $45,220 | $46,220 | $21.74 |
| West Virginia | 1,330 | $44,740 | $45,460 | $21.51 |
| South Carolina | 4,110 | $44,650 | $46,500 | $21.46 |
| Mississippi | 1,540 | $43,840 | $46,290 | $21.08 |
| New Mexico | 920 | $41,700 | $45,740 | $20.05 |
| Alabama | 2,110 | $38,140 | $42,900 | $18.34 |
| Puerto Rico | 1,920 | $30,910 | $32,850 | $14.86 |
| Rhode Island | 710 | not published | not published | not published |
Sorted by median pay, highest first. "Not published" means BLS did not release that figure for the state, usually because too few employers were surveyed. "$239,200 or more" is the highest value BLS reports in the state tables.
Similar occupations by pay
- Loan Interviewers and Clerks$50,020 a year
- Information and Record Clerks, All Other$49,500 a year
- Word Processors and Typists$49,280 a year
- Court, Municipal, and License Clerks$48,700 a year
- Billing and Posting Clerks$48,500 a year
- Meter Readers, Utilities$48,150 a year
Common questions
How much do Insurance Claims and Policy Processing Clerks earn in the United States?
The median pay was $49,230 a year in May 2025, according to the U.S. Bureau of Labor Statistics. The lowest-paid 10% earned less than $37,560 and the highest-paid 10% more than $73,590.
How many people work as Insurance Claims and Policy Processing Clerks?
About 214,260 jobs in the United States in May 2025, not counting the self-employed.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. Checked in November 2026. Figures are for employees, before tax, and leave out overtime pay and benefits. They are official statistics, not advice or a pay offer; see bls.gov/oes for the original tables.