SalariesWhat the occupation covers
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Excludes “Network and Computer Systems Administrators” (15-1244).
Official definition from the Standard Occupational Classification, code 15-1232.
The pay range
Pay differs a lot inside one occupation, with experience, employer and place. The table shows where the lines fall.
| Share of workers | A year | A month* | A week* | An hour |
|---|---|---|---|---|
| Lowest 10% earn less than | $40,980 | $3,415 | $788 | $19.70 |
| Lowest 25% earn less than | $49,000 | $4,083 | $942 | $23.56 |
| Median (half earn less, half more) | $61,860 | $5,155 | $1,190 | $29.74 |
| Top 25% earn more than | $79,040 | $6,587 | $1,520 | $38.00 |
| Top 10% earn more than | $100,540 | $8,378 | $1,933 | $48.34 |
* Month and week are the yearly figure divided by 12 and by 52, worked out here for convenience. BLS publishes the yearly and hourly figures.
How it compares
The median for all occupations in the United States was $50,980 a year. The median for Computer User Support Specialists is $61,860, which is 21% higher. Among the 21 occupations of the field Computer and Mathematical, it ranks number 21 by median pay. With 717,190 jobs, it makes up about 46 of every 10,000 jobs in the country.
Computer User Support Specialists pay by state
The highest median pay was in District of Columbia ($80,950), California ($79,570) and Washington ($75,220). The lowest was in Puerto Rico ($36,250), Guam ($37,460) and Arkansas ($46,360). The most jobs were in California (74,490), Texas (72,030) and Florida (51,220). The occupation is most concentrated in Utah, where its share of all jobs is 1.4 times the national share.
No state matches.
| State | Jobs | Median a year | Average a year | Median an hour |
|---|---|---|---|---|
| District of Columbia | 3,140 | $80,950 | $85,690 | $38.92 |
| California | 74,490 | $79,570 | $85,030 | $38.25 |
| Washington | 21,860 | $75,220 | $80,340 | $36.17 |
| Massachusetts | 17,570 | $75,070 | $76,460 | $36.09 |
| New York | 39,100 | $72,560 | $75,290 | $34.89 |
| Colorado | 16,740 | $71,900 | $77,230 | $34.57 |
| Connecticut | 9,300 | $70,210 | $72,960 | $33.76 |
| Wyoming | 790 | $65,100 | $64,450 | $31.30 |
| Virginia | 20,910 | $65,040 | $70,650 | $31.27 |
| Maryland | 12,200 | $64,750 | $71,450 | $31.13 |
| New Jersey | 18,200 | $64,470 | $70,970 | $31.00 |
| Minnesota | 15,320 | $63,630 | $68,060 | $30.59 |
| Alaska | 950 | $63,110 | $65,000 | $30.34 |
| Vermont | 1,630 | $63,030 | $68,010 | $30.30 |
| Oregon | 8,850 | $62,840 | $67,800 | $30.21 |
| Rhode Island | 1,780 | $62,510 | $66,010 | $30.05 |
| Delaware | 1,890 | $62,160 | $66,040 | $29.89 |
| Arizona | 18,780 | $61,410 | $65,590 | $29.53 |
| North Dakota | 1,400 | $61,310 | $65,220 | $29.48 |
| Utah | 11,120 | $61,110 | $65,410 | $29.38 |
| Maine | 2,810 | $60,890 | $63,910 | $29.28 |
| Nebraska | 6,380 | $60,830 | $60,140 | $29.25 |
| New Hampshire | 3,910 | $60,660 | $65,490 | $29.16 |
| Georgia | 25,980 | $60,440 | $65,950 | $29.06 |
| North Carolina | 23,100 | $60,120 | $64,720 | $28.90 |
| Illinois | 26,060 | $59,860 | $63,630 | $28.78 |
| Missouri | 13,510 | $59,770 | $62,780 | $28.74 |
| Ohio | 22,370 | $59,720 | $61,830 | $28.71 |
| Texas | 72,030 | $59,490 | $61,690 | $28.60 |
| Idaho | 3,650 | $59,170 | $62,670 | $28.45 |
| Iowa | 6,140 | $58,810 | $60,620 | $28.27 |
| Wisconsin | 12,400 | $58,810 | $60,840 | $28.27 |
| Florida | 51,220 | $58,740 | $62,940 | $28.24 |
| Pennsylvania | 30,560 | $58,670 | $61,040 | $28.21 |
| Montana | 1,640 | $58,460 | $58,900 | $28.11 |
| Nevada | 6,560 | $57,870 | $61,790 | $27.82 |
| Kentucky | 9,460 | $57,850 | $60,650 | $27.81 |
| Hawaii | 2,440 | $56,760 | $61,160 | $27.29 |
| Indiana | 13,540 | $56,510 | $59,550 | $27.17 |
| Michigan | 22,090 | $56,240 | $59,740 | $27.04 |
| Kansas | 6,780 | $56,150 | $57,250 | $27.00 |
| Tennessee | 11,920 | $55,990 | $59,100 | $26.92 |
| West Virginia | 2,250 | $55,350 | $59,280 | $26.61 |
| New Mexico | 3,290 | $53,280 | $55,660 | $25.62 |
| Louisiana | 4,780 | $52,440 | $59,700 | $25.21 |
| Mississippi | 3,830 | $52,230 | $56,870 | $25.11 |
| South Carolina | 9,880 | $52,080 | $58,580 | $25.04 |
| Oklahoma | 9,600 | $52,040 | $56,850 | $25.02 |
| Virgin Islands | 90 | $50,430 | $53,660 | $24.25 |
| Alabama | 7,360 | $49,630 | $53,100 | $23.86 |
| South Dakota | 1,240 | $48,260 | $50,470 | $23.20 |
| Arkansas | 4,390 | $46,360 | $51,130 | $22.29 |
| Guam | 220 | $37,460 | $40,560 | $18.01 |
| Puerto Rico | 5,760 | $36,250 | $39,830 | $17.43 |
Sorted by median pay, highest first. "Not published" means BLS did not release that figure for the state, usually because too few employers were surveyed. "$239,200 or more" is the highest value BLS reports in the state tables.
Similar occupations by pay
- Operations Research Analysts$88,940 a year
- Mathematical Science Occupations, All Other$81,490 a year
- Computer Network Support Specialists$76,220 a year
Common questions
How much do Computer User Support Specialists earn in the United States?
The median pay was $61,860 a year in May 2025, according to the U.S. Bureau of Labor Statistics. The lowest-paid 10% earned less than $40,980 and the highest-paid 10% more than $100,540.
How many people work as Computer User Support Specialists?
About 717,190 jobs in the United States in May 2025, not counting the self-employed.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. Checked in November 2026. Figures are for employees, before tax, and leave out overtime pay and benefits. They are official statistics, not advice or a pay offer; see bls.gov/oes for the original tables.